Question 1

Who can use Timetable Admin?

Accepted Answer

Schools, colleges, and coaching institutes of any size — from a single branch to multi-school enterprises.

Question 2

What's the difference between Guest, Subscriber, and Enterprise plans?

Accepted Answer

Guest plans are one-time generations with 48-hour access. Subscriber plans are annual with permanent storage, sharing, reports, and Clubbed Slots. Enterprise plans add multi-branch management and a Super Admin dashboard.

Question 3

Which CSV files are required for a weekly timetable?

Accepted Answer

Teachers, Subjects, Teacher Capabilities, Classes, Rooms, Assignments, and Availability.

Question 4

What additional CSVs do I need for an exam timetable?

Accepted Answer

Exam Types, Exam Sessions, Invigilators, and Rooms (used for exam capacity checks).

Question 5

In what order should I import my CSVs?

Accepted Answer

Teachers → Subjects → Teacher Capabilities → Classes & Rooms → Assignments → Availability → Exam Types & Sessions. Following this order prevents reference errors.

Question 6

How long is Guest data available?

Accepted Answer

Guest plans include a secure download link valid for 48 hours. After that, the data is auto-deleted.

Question 7

Can Guest users share timetables or use Clubbed Slots?

Accepted Answer

No. Sharing with Teachers/Students/Parents and the Clubbed Slots feature are limited to Subscriber and Enterprise plans.

Question 8

What are Clubbed Slots?

Accepted Answer

A premium feature that lets you schedule two subjects taught by two teachers in the same timeslot — useful for electives like Scout + Guide, NCC + Defence, or Hindi + Sanskrit. Subscribers and Enterprise tenants can use them.

Question 9

How do I share a timetable with teachers, students, or parents?

Accepted Answer

Subscribers and Enterprise tenants can publish read-only Class, Teacher, and Room views. Shared timetables stay accessible for the full academic year.

Question 10

Where do I see reports and analytics?

Accepted Answer

Subscribers and Enterprise tenants get a Reports section with usage metrics, teacher workload, and generation history.

Question 11

Is payment required before I can export a Guest timetable?

Accepted Answer

Yes. Guest plans show a blurred preview after generation; payment unlocks export and print.

Question 12

What is the Partner Program?

Accepted Answer

The Partner Program allows approved individuals and organizations to refer schools to TimetableAdmin and earn recurring rewards on paid subscriptions.

Question 13

How do I join the Partner Program?

Accepted Answer

Click Apply Now on the Pricing page and submit your enquiry. Once approved, you'll receive a partner code and dashboard access.

Question 14

How are partner commissions calculated?

Accepted Answer

Commissions are based on paid subscriptions attributed to your partner code. Rates are set by TimetableAdmin and capped globally. Details are visible in your Partner Dashboard.

Question 15

When are partner payouts made?

Accepted Answer

Payouts follow a regular cycle (monthly or quarterly) and are recorded in your dashboard. Refunds or cancellations void associated commissions.

Question 16

What safeguards are in place for the Partner Program?

Accepted Answer

Commission caps, attribution windows, and audit logs ensure fairness and transparency. Fraudulent activity may result in suspension or forfeiture of commissions.

Question 17

How do I contact support?

Accepted Answer

Visit /contact or /support, or email support@timetableadmin.in.